Answers to Commonly Asked Questions About Windscreen Repair

Posted on: 26 January 2016

Getting your car's windscreen repaired is not as expensive or time-consuming as many people think, and yet they still often put off the job for as long as possible. They may not realize that it's more affordable than they assume and that it can be done very quickly, or they may not realize the consequences to avoiding this work. If you know your car needs windscreen repair, note the answers to a few common questions and then discuss these with a windscreen technician so you can get the job done quickly and easily.

1. Can all chips and cracks be repaired?

The simple answer is no, not all chips and cracks can be repaired, and in some cases, you may need your windscreen replaced. This will depend on the size of the chip or crack, meaning its overall width and the depth it reached through the windscreen.

However, don't assume that a chip or crack that seems large to you will mean you need a new windscreen. Many technicians can fill in large chips or cracks with a resin that dries clear and protects the strength of your windscreen. Rather than assuming you'll be facing the expense of a new windscreen, you might actually measure the chip or crack and then call a technician to find out if it can be repaired.

2. What is OEM and OEE glass?

OEM refers to "original equipment manufacturer," meaning a new, name brand auto part. OEE refers to "original equipment equivalent." This is a part made by a company other than the manufacturer, but with the same materials as the original parts. You may be required to get OEM parts, including a new windscreen, in order to maintain your car's warranty, but in most other cases, you can choose between OEM and OEE windscreens. A technician can advise you on the best option for your car.

3. What if I'm not worried about getting a ticket?

In many areas you can get a citation for having a chip or crack in your windscreen, but this shouldn't be your only concern. The windscreen keeps you safe in case of an accident; it prevents you from flying out of the car during a collision and supports the roof of the car during a rollover accident. A chip or crack reduces the strength of the windscreen and, in turn, may put your safety in jeopardy, as the windscreen can more readily shatter under pressure. Even if you aren't worried about a citation for whatever reason, you should still have a windscreen repaired when needed for your own safety.


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